Our Shipping Policy was last updated on [10/01/2024]

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have the meanings defined below under the following conditions. These definitions apply equally to both singular and plural forms.

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Zynzor.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the Website.
  • “Website” refers to Zynzor, accessible from zynzor.com.
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at zynzor.com. The following terms and conditions constitute our Shipping Policy.

Shipping Policy

Zynzor’s delivery team thoroughly inspects all orders to ensure quality before shipping. Each item is carefully packaged to ensure it arrives in excellent condition.

Shipping Methods:

We provide free shipping on all orders.

Processing Time:

Orders are processed within 1-3 business days (Monday to Friday).

Shipping Time:

Shipping typically takes 4 to 9 business days (Monday to Friday). Please note that shipping times may be longer during holiday periods. We appreciate your patience.

Estimated Delivery Date:

The estimated arrival date for your order is calculated by adding the processing time and shipping time.

Estimated Delivery Date = Processing Time + Shipping Time

Shipping Parties

We use the following shipping parties:

  • UPS
  • Fedex
  • DHL Express
  • PostNL

Order Tracking:

You will receive an email with tracking information 1 to 5 days after your order has shipped.

Delivery Policy:

If we arrange shipping, we take responsibility for the product and any risks, such as loss or damage, during transit.

Customers are encouraged to inspect their products upon delivery. If any damage or incorrect items are discovered, please notify our customer service team by emailing support@zynzor.com.

Refunds and Returns:

We accept refund or replacement requests within 30 days of receiving your product, ensuring a hassle-free process. To initiate a return, please contact support@zynzor.com.

Contact:

For any questions or concerns, please reach out to us via email at support@zynzor.com.